What we take on
The roof is where this company starts and ends. Everything we take on is grouped by the job the roof actually needs:
- Repairs for cracked, lifted or missing shingles, loose or lifted flashing, and split pipe boots. See repairs.
- Roof leak repair for a stain, a drip or a damp patch in the attic, where tracing where the water gets in is the first task.
- Emergency roof repair for water coming in now, or for a stretch of roof opened up by a storm.
- Replacements and new roofs on additions, dormers and new builds, with metal roofing on its own page for standing seam, exposed-fastener and stone-coated steel panel roofs.
- Hail damage work from the surface down, and planned roof inspections, which is a look at a roof that isn't leaking but needs sorting out.
Not on the list: commercial roofs on warehouses and big retail, gutters, siding, windows, chimney masonry, solar panels or any wiring, remodeling and additions as construction, and tree work. Anything on a circuit, including powered attic fans and solar hookups, is an electrician's call.
After you call
The first step is you telling us what the roof is doing: which room or wall the stain is near, which slope seems to be the one that gave way, the material of the covering if you know it, the roof's age if you know it, what the weather did in the last few days, and whether this is a house, a rental or a small multifamily building. Access notes help too, like a locked gate, a dog in the back yard or a neighbor's tree over the eave.
A roof that is actively letting water in belongs on a call rather than on the form.
On the job
The job on any Austin roof follows the same shape, whether the trouble is a bad pipe boot or a full tear-off. A roofer looks at the roof first, with the slopes, the flashings, the vents and the valleys all on the list, and the attic from the hatch when it is reachable. The price and the description of what the work covers come after that, and the work goes once the scope is agreed. The piece on what moves the price covers the drivers.
Austin roofs
Austin roofs face a long summer sun, hail in spring and now and then an ice storm. NOAA's Storm Events Database holds 274 Travis County hail reports of 1 inch or larger from 1996 to mid-2026,1 and the Camp Mabry station averages 28.7 days a year at 100 degrees or more2 on the 1991 to 2020 normals. In the 2023 ice storm trees gave way under the weight of ice and fell onto cars, houses and power lines3 as metro outages passed 200,000. The limb-on-a-roof call that follows an ice event is a tree trade's work first and a roofer's after.
Owners aren't the only ones who call. Austin has 198,180 owner-occupied homes and 257,933 renter-occupied homes4 in the Census count, and 36,377 of the rented homes are detached houses.5 Landlords and property managers call about rentals, and tenants call when they see water or hear it running. The roof work is the same whichever end of the lease is on the phone.
How Austin's rules fit into a job
Two of Austin's rules shape a reroof here. The City of Austin treats a like-for-like asphalt shingle swap on a house as work that needs no building permit, on its own work-exempt page.6 The one condition is Wildland-Urban Interface territory. If the property sits in a WUI zone and the job covers half the roofing or more, that exemption no longer applies. Austin Fire's page7 says more than half of Austin is inside those zones, and the City's interactive WUI map is the starting point for whether a house is in one.
When the WUI 50 percent condition does apply, the City's WUI code's local amendment 507.18 says the whole covering has to be redone to what Section 504.2 sets out for new construction: a Class A covering, and under 504.2.1 the valleys in metal flashing or a woven, closed valley with the flashing left visible for inspection. Separate sections cover noncombustible gutters with leaf guards (504.4) and ember mesh of 1/8 inch or less on attic vents (504.10) in the same zones. The WUI rules apply even when no permit is needed, and Development Services settles a specific job.
A historic landmark or a contributing building in a local historic district has its own line. Routine maintenance and in-kind repairs do not need historic review;9 the City's Historic Design Standards10 say replacing roof material with a different material on a historic building does.
For an HOA, Texas Property Code Section 202.01111 is the Texas statute to read. In short, an owners' association may not keep a property owner who is otherwise authorized to install shingles from installing shingles made primarily for wind and hail resistance, for more energy efficiency than customary composite shingles, or for solar generating, as long as, once installed, those shingles resemble the subdivision's authorized shingles, are more durable and of equal or superior quality, and match the look of the surrounding properties. The common questions page covers these in question form.